Comments on: Dell Inspiron Mini IM10-2863 10.1-Inch Obsidian Black Netbook

By: Rertini

Rertini — Tue, 01 Dec 2009 18:58:46 +0000

despite as indicated in the description of the product, this netbook does not have bluetooth…
Rating: 1 / 5
http://www.amazon.com/Dell-Inspiron-IM10-2863-10-1-Inch-Obsidian/dp/B001TH7F7O%3FSubscriptionId%3D0B3C94ZRCYZF56FFWP02%26tag%3Dtrencololapt-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3DB001TH7F7O

By: Elizabeth Weathers

Elizabeth Weathers — Tue, 01 Dec 2009 18:41:28 +0000

I bought this 4 days ago and am sending it back tomorrow. It is a good idea, but it just doesn’t pan out. The keyboard is a nice size and that is about the best thing that I can say. The online “instruction manual” is laughable. To be able to write a document you have to buy another program – fair enough, but I was unable to even use the note pad. Oh, and the Windows program from Dell was about $30 more expensive than what I could get it for on Amazon. It would not give me the prompts to load photos/music/other documents to the unit. I called tech support and was assured that all I needed to do was enter the key number from my Word Home/Student program to get the unit up to speed (so to speak). The problem? THERE IS NO PLACE TO DO IT!!! O.K., load the program onto a flash drive and load it that way – but with no prompts to import, it can’t be loaded. Pictures, music – same problem – no import. I called to get a return number/shipping label to send it back. I was told that I could not return it – the first two people I spoke with refused to give me a return label and wanted to “diagnose” the problem AGAIN. I’d already spent about an hour or so with other tech people and declined, I insisted on a return label. I was told that there was no way that the unit was damaged when I received it and there must be a problem with me. When I had given the express # on the unit to the techs I had spoken with I was told, on three occasions, that the number did not exist – even though it was clearly labeled on the unit that I was holding in my hands. I insisted on speaking with someone else. After close to two hours of being on hold I was transferred to a person who said that he would send me a return label and I insisted that we stay on the phone until the label came into my Mac. And we waited. And waited. I finally asked him to send it “again” and it did come through. After I checked it out I thanked him and the interminable phone call was finally ended. Dell – you could not GIVE me one.
Rating: 1 / 5
http://www.amazon.com/Dell-Inspiron-IM10-2863-10-1-Inch-Obsidian/dp/B001TH7F7O%3FSubscriptionId%3D0B3C94ZRCYZF56FFWP02%26tag%3Dtrencololapt-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3DB001TH7F7O

By: David Crockett

David Crockett — Tue, 01 Dec 2009 18:10:15 +0000

My brand new dell mini 10 started making annoying clicking noises within minutes of first turning it on and then it crashed. I showed it to a computer guy who said it was obviously a hardware problem and the only viable solution was to return it for a replacement. Alas, that was a month ago, and Dell has sent me through a labyrinth of phoning, waiting, ignoring, and generally giving me a royal runaround. And all I want is a computer that works. If this is typical of Dell, then buy HP or IBM or anything but Dell.
Rating: 1 / 5
http://www.amazon.com/Dell-Inspiron-IM10-2863-10-1-Inch-Obsidian/dp/B001TH7F7O%3FSubscriptionId%3D0B3C94ZRCYZF56FFWP02%26tag%3Dtrencololapt-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3DB001TH7F7O

By: Deimos

Deimos — Tue, 01 Dec 2009 17:29:54 +0000

I have learned the hard way to avoid anything with the Inspirion label. XPS is great but the Inspirion line is total garbage in every sence espessially the 15″ model which blue screens and crashes every 20 mins even if your not using it due to the cheap poor hardware. Netbooks are for the most part complete trash anyhow and don’t last too long, the ACER net books are ever less durable.
Rating: 2 / 5
http://www.amazon.com/Dell-Inspiron-IM10-2863-10-1-Inch-Obsidian/dp/B001TH7F7O%3FSubscriptionId%3D0B3C94ZRCYZF56FFWP02%26tag%3Dtrencololapt-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3DB001TH7F7O

By: M. HANRAHAN

M. HANRAHAN — Tue, 01 Dec 2009 16:06:40 +0000

I was in the market for a compact, affordable laptop and looked at a lot. The Dell Mini 10 seemed to be a good buy but it arrived with cracks all over the display. Dell sent me a box to ship to their service dept but the displays are on backorder. I paid for a laptop one month ago and still don’t have one. If it arrives and works OK for you be thankful because you don’t want to deal with Dell service (believe me)…
Rating: 1 / 5
http://www.amazon.com/Dell-Inspiron-IM10-2863-10-1-Inch-Obsidian/dp/B001TH7F7O%3FSubscriptionId%3D0B3C94ZRCYZF56FFWP02%26tag%3Dtrencololapt-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3DB001TH7F7O